FAQ
Q1: How do I place an order on your website? A1: To place an order, simply browse our products, add items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information.
Q2: Can I modify or cancel my order after it's been placed? A2: We aim to process orders quickly, but you may be able to modify or cancel your order before it ships. Contact our customer support as soon as possible for assistance.
Q3: Do you offer international shipping? A3: NO, At present we dont offer international shipping to any countries. We offer PAN India Delivery.
Q4: What payment methods do you accept? A4: We accept major credit cards, debit cards, UPI, Net banking and other secure online payment methods. All payments are processed through a secure payment gateway.
Q5: Are product prices in my local currency? A5: Product prices are displayed in INR. However, during checkout, you'll be able to view the final price in INR, including any applicable taxes and fees.
Shipping and Returns
Q6: How long will it take to receive my order? A6: Delivery times vary based on your location and the shipping method you choose. Estimated delivery times are provided during the checkout process.
Q7: Can I track my order's shipment? A7: Yes, you will receive a tracking number via email once your order has shipped. You can use this tracking number to monitor the status of your shipment.
Q8: What is your return policy? A8: We accept returns within 2 days of delivery. The item must be in its original condition with all tags and packaging. Please review our returns policy for detailed instructions.
Q9: Who covers the return shipping costs? A9: If the return is due to a product defect or an error on our part, we will cover the return shipping costs. Otherwise, the customer is responsible for return shipping fees.
Account and Privacy
Q10: Do I need to create an account to make a purchase? A10: Not Mandatory, you can make purchases as a guest. But creating an account offers benefits such as order tracking, faster checkout, and the ability to save your preferences.
Q11: How do you protect my personal and payment information? A11: We take your privacy seriously. Our website employs industry-standard encryption to safeguard your personal and payment information. For more details, please refer to our privacy policy.
Contact and Support
Q12: How can I get in touch with your customer support? A12: You can reach our customer support team through the "Contact Us" page on our website, via email at support@uniqkart.in , or by calling our number at 9787709009 and Chatbot Support we offer.
Q13: What should I do if I have a problem with my order? A13: If you encounter any issues with your order, such as missing items or damaged products, please contact our customer support immediately. We'll work to resolve the issue as quickly as possible.
Q14: Do you offer wholesale or bulk purchasing? A14: Yes, we offer wholesale and bulk purchasing options. Please contact our sales team for more information on discounts and terms in the enquiry section..